AI Customer Support Automation Agency

Autonomous AI Customer Support Agents Built for Growing Businesses

Deploy intelligent, 24/7 AI agents across your website, WhatsApp, and email. Resolve up to 75% of inquiries instantly, reduce response times to seconds, and lower support costs without sacrificing quality.

Gringo ServiceSample conversation
Website support 01 / 03

Turn questions into bookings.

Can I book a product demo for tomorrow?
Of course. We have 10 AM and 2 PM available. Which works best for you?
Booking options found
Source: Availability calendar
75%
Average First-Contact Resolution
< 5s
Response Time
24/7/365
Autonomous Uptime
90+
Languages Supported

Outcomes

Support that scales without headcount

Measurable results from AI agents engineered and maintained by our team.

Instant Resolution Across Channels

Customer questions answered immediately on web, WhatsApp, and email.

Drastic Support Cost Reduction

Handle exponential ticket volume growth without adding headcount.

Enterprise-Grade Accuracy

Grounded in your knowledge base with strict guardrails against hallucinations.

Seamless Human Handoff

Complex issues route to your team with full context and transcripts.

Continuous Learning & Refinement

Weekly prompt engineering and performance tuning by dedicated AI engineers.

Custom AI Agent Development

Bespoke agents with live API actions — refunds, bookings, account updates.

Interactive demo

Talk to an AI support agent

Switch between sample businesses and see confidence scores, sources and escalation in real time.

Choose a business

Try asking for "a human" to see escalation, or ask something off-topic to see the guardrails.

E-commerce / Retail agent
LIVE DEMO

Demo responses are grounded in a sample knowledge base.

Connected support

Keep the tools. Connect the experience.

Bring AI support into the systems your team already works with. Integration scope is agreed during your discovery call.

Commerce & websites

Shopify · WordPress · Webflow

Product questions, order updates, and visitor conversations.

Helpdesks & CRM

Zendesk · HubSpot · Salesforce

Route conversations and customer context to your team.

Messaging & inboxes

WhatsApp · Gmail · Outlook

Meet customers where they already reach out.

Your knowledge. Your voice.

Answers built on your business, not guesswork.

Your approved content becomes the foundation for every conversation. We organize the source material, define boundaries, and test the questions your customers actually ask.

Our approach to AI

FAQs & help articles

Clear answers to everyday customer questions.

Products & services

Approved descriptions, specifications, and options.

Policies & procedures

Your rules for returns, billing, and support.

People stay in control

AI handles the routine. Your team handles the important.

A human conversation should start with context—not with a customer repeating everything.

01

Recognize the moment

Customer requests, sensitive topics, or low-confidence answers trigger your escalation rules.

02

Pass the full context

The conversation and relevant details travel with the handoff to your helpdesk, email, or Slack.

03

Let your team take over

Your people continue the conversation with the background they need to help.

From audit to autonomous in four steps

See the full process →
01

Audit & Strategy

We analyze your support history and customer touchpoints.

02

Knowledge Ingestion

We securely ingest your documentation, FAQs, and SOPs.

03

Agent Build & Integration

We configure, train, and test your tailored AI agents.

04

Deploy & Optimize

Launch across channels with continuous monitoring and fine-tuning.

Industries

Built for your vertical

E-commerce & Retail

Order status, returns, product recommendations

Software & SaaS

Troubleshooting, onboarding guidance, billing inquiries

Real Estate & Property

Tenant requests, tour bookings, listing inquiries

Healthcare & Wellness

Appointment scheduling, general policy information

Financial & Professional

Client intake, appointment management, FAQs

Launch readiness

A thoughtful rollout. Not a switch-and-hope launch.

We work with you to define what your agent can answer, when it should escalate, and what success looks like before it meets your customers.

Plan your rollout
  • Approved knowledge

    Confirm the documents and policies your agent can use.

  • Clear boundaries

    Agree on allowed actions, restricted topics, and human handoffs.

  • Real-world testing

    Review common questions and difficult edge cases together.

  • Channel checks

    Verify the experience across each channel in your project scope.

  • A review plan

    Choose the signals and feedback that will guide improvements.

Beyond launch

Your support keeps getting sharper.

Customer questions evolve. Your agent should evolve with them through monitoring, feedback, and ongoing refinement.

Review conversations

Understand recurring questions and where customers need more help.

Close knowledge gaps

Identify missing answers and refresh approved source material.

Refine agent behavior

Tune prompts and guardrails as new scenarios emerge.

Test & repeat

Check changes against real support scenarios before wider rollout.

Pricing

Transparent plans, no surprises

Save 15% annually

Prices shown in US dollars.

Starter

One focused agent for a single channel.

$199/month

+ $299 one-time setup

  • 1 AI agent (Website or Email)
  • Up to 1,500 conversations/month
  • Knowledge base up to 50 pages/documents
  • Weekly agent optimization
  • Email support
  • Standard analytics dashboard
Get Started
Most Popular

Business

Multichannel support with CRM and human escalation.

$449/month

+ $699 one-time setup

  • Up to 3 AI agents (Website, WhatsApp, Email)
  • Up to 5,000 conversations/month
  • Advanced knowledge base with automated sync
  • CRM & helpdesk integrations
  • Smart human escalation routing
  • Bi-weekly strategy & performance reviews
  • Priority support (4-hour response)
Get Started

Premium

Full-scale automation with a dedicated engineer.

$899/month

+ $1,299 one-time setup

  • Up to 6 AI agents across all channels
  • Up to 15,000 conversations/month
  • Custom API integrations & webhooks
  • Dedicated AI prompt engineer
  • Multilingual support (90+ languages)
  • 99.9% uptime SLA
  • 24/7 dedicated support channel
Get Started

FAQ

Questions buyers ask us

Ready to Automate Your Customer Support?

Schedule a 30-minute discovery call to see how custom AI agents can transform your support operations.

Schedule a Consultation