WhatsApp AI Support
Instant support on the world's most popular messaging app
WhatsApp AI support agents built on the official WhatsApp Business API — verified profiles, rich media, voice note transcription and interactive messages.
Capabilities
What's included
Official Business API
Meta-compliant setup with verified business profile assistance.
Rich Media
Send and understand images, PDFs and documents.
Voice Note Transcription
Customers can speak; the agent transcribes and responds.
Interactive Buttons
Quick replies and list messages for faster resolution.
Template Messages
Approved templates for order updates and re-engagement.
Privacy & Compliance
Opt-in management and encrypted data handling.
Security & compliance
- Built exclusively on the official WhatsApp Business Platform
- Customer opt-in and opt-out handling
- Conversation data encrypted in transit and at rest
- Configurable data retention windows
- Escalation to human agents within the same thread
Common use cases
Order trackingAccount updatesAppointment remindersReturns & exchangesPayment linksProduct catalogs
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