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Acceptable Use Policy

Effective date: October 2026 · Last updated: October 2026

This Acceptable Use Policy sets out what you may not do with Gringo Service AI agents and platform.

1. Prohibited Content

  • Unlawful, defamatory, harassing, hateful or sexually explicit content.
  • Content infringing intellectual property or privacy rights.
  • Malware, phishing, or deceptive content.

2. Messaging and Spam

  • Sending unsolicited bulk messages or violating WhatsApp Business, CAN-SPAM, TCPA, CASL or PECR rules.
  • Messaging recipients who have not opted in where opt-in is required.

3. Prohibited Uses

  • Impersonating a human without disclosure where AI disclosure is legally required.
  • Providing medical diagnosis, legal advice or financial advice through AI agents without professional oversight.
  • Attempting to reverse-engineer, overload or circumvent platform security or guardrails.
  • Any use that violates applicable law or the policies of connected platforms.

4. Enforcement

We may suspend or terminate agents that violate this policy, with notice where practicable.

Contact

Gerin go Technologies LLC (operating as Gringo Service), 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States. Email: contact@gringoservice.com.

This document is provided for transparency and general information. It should be reviewed by qualified legal counsel before reliance in any specific jurisdiction.

Gringo Service

AI customer support agents for website, WhatsApp and email — built, deployed and optimized by our engineering team.

Gerin go Technologies LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110
United States
contact@gringoservice.com

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